Troubleshooting

Warp crashes upon opening the game.
  • Open the game first.
Website unreachable. / PowerShell flashes but download does not begin. / Loader instantly closes.

  • First, apply all (non-preview) Windows updates and reboot.

  • If the first step did not fix it, install Cloudlare DNS.

  • Activate Cloudlare DNS by going into the tray and clicking on the cloud.

tray.png

  • Then make sure this switch is on.

cloudflare_dns.png

  • This will fix your DNS settings and allow the download to proceed.

powershell_download.png

Above image is what it’s supposed to look like.

After loading a white screen appears and then closes. / Warp crashes right after loading.
  • Make sure you are on the latest (non-preview) Windows update.
  • If using the driver version of the Warp menu ensure that real time protection and vulnerable driver blocklist are disabled.
The overlay makes my entire screen blury.
  • Turn off any other overlays.
"We couldn’t create the data directory".
  • Search for ‘Edit the system environment variables’.

edit_env.png

  • Press on the TOP “New” button.

new-env-var.png

  • Put ‘USERPROFILE’ for the top section and ‘C:\Users\’ followed by your Windows username in the bottom section then click “OK”.

userprofile.png

  • Reboot.

Warning

This is a workaround for a Windows bug which makes all newly created Windows profiles share data with the original Windows profile. If using the Destiny 2 profile method it may be wise to reinstall or use our spoofer instead.

Change_Windows_Edition.cmd failed to change the Windows edition.

  • Make sure Windows is on the latest update.

  • Run the following command using powershell then select option [8] Troubleshooting:

irm https://get.activated.win | iex

  • Reboot then try running the script again.

  • If it still fails open a support ticket.

Loader prompts for reboot after already rebooting.

  • Ensure Windows is up to date.

  • Run the following commands using administrator powershell.

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

DISM /Online /Disable-Feature /FeatureName:Microsoft-Hyper-V-All /NoRestart
DISM /Online /Disable-Feature /FeatureName:VirtualMachinePlatform /NoRestart
DISM /Online /Disable-Feature /FeatureName:HypervisorPlatform /NoRestart

bcdedit /set hypervisorlaunchtype off

  • Reboot.

  • Run the following commands using administrator powershell.

DISM /Online /Enable-Feature /FeatureName:Microsoft-Hyper-V-All /All /NoRestart
DISM /Online /Enable-Feature /FeatureName:VirtualMachinePlatform /All /NoRestart
DISM /Online /Enable-Feature /FeatureName:HypervisorPlatform /All /NoRestart

bcdedit /set hypervisorlaunchtype auto

mountvol Z: /S

rm Z:\EFI\Microsoft\Boot\bootmgfw.original.efi
rm Z:\EFI\Microsoft\Boot\Warp-V.dll

bcdboot C:\Windows /s Z: /f UEFI

mountvol Z: /D
  • Reboot.

Loader should work now, if it doesn’t open a support ticket.